Privacy Policy
At Glowage, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Glowage is operated by Jessica Shatnawi, and we comply with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.
Information We Collect
When you visit our website, certain information is collected automatically, including:
• Your IP address
• Browser type
• Device and browsing activity
When you place an order, we collect the information necessary to process your purchase, including:
• Name
• Billing and shipping address
• Email address
• Payment details
How We Use Your Information
Your information is used to:
• Process and deliver your orders
• Keep you informed about your purchase
• Provide customer support
• Improve our website and customer experience
• Protect against fraudulent activity
Legal Basis for Processing
We process your personal data based on:
• Contractual necessity (to fulfil your order)
• Legal obligations
• Legitimate business interests, such as improving our services and preventing fraud
Sharing Your Information
We only share your information with trusted partners essential to running our business, including:
• Secure payment providers
• Shipping and logistics partners
These partners are required to handle your data securely and only for the services they provide.
We never sell or rent your personal information.
Data Retention
We retain your personal data only for as long as necessary to fulfil our obligations, including legal, accounting, and reporting requirements.
Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, or loss.
Cookies
Our website uses cookies to enhance your browsing experience and help us understand how our site is used.
You will have the option to accept or manage cookies when visiting our website.
Your Rights
Under UK data protection law, you have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Request transfer of your data
To exercise your rights, please contact us at:
Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
https://ico.org.uk
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
